Shipping policy
Shipping Policy
Thank you for shopping at Silk Skin (thebuylo.com). Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Times
- Standard International Shipping:10–20business days
- Express International Shipping:15–25 business days
- Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders over a qualifying amount. Check our website for current promotions.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Shipments If your order has not arrived within the estimated delivery time, please contact us at support@thebuylo.com and we will investigate with the carrier.
Contact For shipping inquiries: support@thebuylo.com